Sonnet — Terms of Service

Acceptance of Terms

1.1 — Binding Agreement

By downloading, installing, registering for, or using any part of the Service, you enter into a legally binding contract with Sonnet effective as of the date of your first access.

1.2 — Incorporated Documents

These Terms incorporate by reference our Privacy Policy, Community Guidelines, and any other policies we publish within the Service. In any conflict, these Terms shall prevail unless a supplementary policy expressly governs a specific subject matter.

1.3 — Language

These Terms are drafted in English, which is the controlling language. Any translation is for convenience only; in any inconsistency, the English version governs.

Eligibility & Registration

2.1 — Age Requirement

The Service is available exclusively to individuals who are 18 years of age or older. By registering, you represent and warrant that you are at least 18. We reserve the right to immediately terminate any account where we have reasonable grounds to believe the holder is under 18, without prior notice or liability.

2.2 — Accurate Registration

You agree to provide truthful, current, and complete registration information, including your real date of birth. Providing false information to circumvent the age restriction is a material breach of these Terms and grounds for immediate permanent account termination.

2.3 — One Account Per User

Each individual may maintain only one active Sonnet account. Creating duplicate accounts to evade bans, suspensions, or enforcement actions is prohibited and may result in permanent termination of all associated accounts.

2.4 — Third-Party Sign-In

You may register via Apple Sign-In or Google. By doing so, you authorize Sonnet to receive limited profile information from those providers as permitted by your consent settings, subject to their respective terms and privacy policies.

2.5 — Geographic Availability

The Service may not be available or fully functional in all jurisdictions. You are responsible for ensuring your use complies with the laws of your country of residence.

Real-Person Verification

3.1 — Verification Requirement

Because Sonnet broadcasts real people to a real audience, you must complete a liveness check — confirming you are a real, present human, without submitting any identity document — before you may go live or post Moments. See our Privacy Policy, Section 3, for details on how this data is collected, used, and retained.

3.2 — Not an Identity Check

Real-person verification confirms liveness only. It does not verify your legal name, age beyond your self-reported date of birth, or identity against any government record. It exists to reduce bots, deepfakes, and impersonation on the platform — not to authenticate who you are.

3.3 — Accuracy of Verification

You must complete the liveness check yourself, in real time. Attempting to use pre-recorded video, static images, deepfake or synthetic media, or any other method to circumvent the check is strictly prohibited and grounds for immediate account termination.

3.4 — Access Without Verification

You may browse and watch public livestreams and Moments without completing verification. Verification is required only to broadcast or post your own content.

3.5 — Re-Verification

We may require re-verification periodically or upon detecting signals suggesting your account may be compromised, automated, or associated with suspicious activity. Failure to complete requested re-verification may result in suspension of broadcasting and Moments access.

Account Security

4.1 — Credential Security

You are solely responsible for maintaining the confidentiality of your account credentials. Do not share your password with any third party. Sonnet will never request your password through any communication channel.

4.2 — Unauthorized Use

Notify us promptly at service@sonnet.run if you suspect unauthorized use of your account. To the fullest extent permitted by law, Sonnet is not liable for losses arising from unauthorized use prior to your notification.

4.3 — Account Responsibility

You are fully responsible for all activity occurring through your account, including all streams broadcast, Moments posted, and purchases made, whether or not personally initiated by you.

The Service

5.1 — What Sonnet Offers

Sonnet is a global livestreaming platform providing:

Live broadcasting tools for sharing talent, performances, and skills in real time, subject to real-person verification
Daily Moments for sharing short updates, photos, or clips between broadcasts
Viewer features for discovering, watching, and interacting with live and recorded content
Virtual gifting to support creators during livestreams
Following, commenting, and community discovery features
In-app purchases for virtual currency and optional premium features

5.2 — Service Availability

We strive for continuous availability but do not guarantee uninterrupted access, particularly for live streaming, which depends on network conditions and third-party infrastructure. The Service may be temporarily unavailable due to maintenance, infrastructure issues, or events beyond our reasonable control.

5.3 — Service Evolution

Sonnet is continuously developed. We may add, modify, or discontinue features at any time. We will provide reasonable advance notice of material changes affecting your use of the Service.

Livestreaming Conduct

6.1 — Real-Time Responsibility

As a broadcaster, you are solely responsible for everything said and shown during your livestream. Because streams are live, you must exercise judgment in real time to avoid sharing prohibited content, private information about yourself or others, or content violating our Community Guidelines.

6.2 — No Dangerous Stunts

You may not perform or encourage dangerous physical stunts, self-harm, or activities posing a serious risk of injury during a broadcast, even when framed as a "talent" demonstration.

6.3 — Live Interruption Rights

We reserve the right to interrupt, mute, or terminate any livestream immediately, without prior notice, if it violates these Terms or poses a safety risk, including risk to the broadcaster, viewers, or third parties.

6.4 — Optional Recording

You may choose whether your broadcasts are saved as replays. If saved, replays remain subject to the same content standards as the live broadcast and may be removed post-hoc if a violation is identified after the fact.

6.5 — Talent Content Focus

Sonnet is built around sharing genuine talent, skills, and daily life. Streams consisting primarily of content unrelated to these purposes, or designed to circumvent content standards through live delivery, may be removed.

Daily Moments

7.1 — Verification Required

You must complete real-person verification (Section 3) before your account may publish Moments publicly.

7.2 — Content Standards

Moments must comply with our Community Guidelines, including prohibitions on misleading claims, sexually explicit content, and content that endangers or exploits others.

7.3 — Expiry Settings

Where Sonnet offers expiring Moments, you are responsible for understanding the visibility duration you select before publishing. Expired Moments are removed from public view but may be retained briefly for safety and moderation purposes as described in our Privacy Policy.

Viewer Mode & Guest Access

8.1 — Watching Without Verification

You may browse and watch public livestreams and Moments without completing real-person verification. A registered account is required to comment, follow, or send gifts, but verification specifically is not required for these viewer actions.

8.2 — Viewer Conduct

Viewers must comply with our Community Standards (Section 11) when commenting on or reacting to livestreams and Moments, including prohibitions on harassment of broadcasters and other viewers.

8.3 — No Guarantee of Content Availability

Sonnet does not guarantee that any particular stream or Moment will remain available, as broadcasters may end streams or delete content at any time.

Virtual Gifts & Purchases

9.1 — Payment Processing

All in-app purchases, including virtual currency used for gifts, are processed exclusively through Apple App Store or Google Play. Sonnet does not store your payment card details.

9.2 — Virtual Currency & Gifts

Virtual currency purchased within Sonnet has no cash value outside the Service, is non-transferable between accounts, and may not be redeemed for cash except where Sonnet expressly offers a creator payout program subject to separate terms.

9.3 — No Refund Obligations

Except as required by applicable law or app store policies, all virtual currency and gift purchases are final. Refund requests must be directed to the relevant app store platform.

9.4 — Creator Earnings

Where Sonnet offers a program allowing creators to convert received gifts into payouts, such programs are subject to separate eligibility criteria and payout terms made available within the Service.

User-Generated Content

10.1 — Your Responsibility

You are solely responsible for all content you publish or submit through the Service, including livestreams, Moments, comments, and messages. By submitting content, you represent and warrant that you own or have all necessary rights to it and that it complies with these Terms and all applicable laws.

10.2 — License Grant

By publishing UGC publicly on Sonnet, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, and distribute your content within the Service and in connection with promoting Sonnet, subject to your visibility settings. You retain ownership of all original content you create.

10.3 — No Endorsement

Publication of UGC on Sonnet does not constitute our endorsement or verification of that content.

10.4 — Content Deletion

You may delete your published content at any time. Deleted content is removed from public view within 48 hours, from production servers within 30 days, and from backup archives within 90 days.

Community Standards

11.1 — The Sonnet Spirit

Sonnet is built for people to share their talent and support each other's creative journeys. We ask all members to engage with encouragement, respect, and genuine appreciation of others' work.

11.2 — No Harassment or Abuse

You may not use Sonnet to harass, bully, threaten, or target any individual, including broadcasters, viewers, or other community members. Violations result in immediate enforcement action and may be reported to law enforcement.

11.3 — No Hate Speech

Content promoting hatred or discrimination against individuals or groups based on race, ethnicity, national origin, religion, gender, sexual orientation, disability, or any other protected characteristic is strictly prohibited.

11.4 — No Sexually Explicit Content

Sonnet is a talent and lifestyle platform, not an adult content platform. Sexually explicit content, nudity intended to be sexually gratifying, and sexual solicitation are strictly prohibited during livestreams, in Moments, and in comments.

11.5 — No Deceptive Impersonation

You may not impersonate any person, including public figures, other creators, or Sonnet representatives, or use manipulated media (such as deepfakes) to misrepresent who is appearing in a broadcast or Moment.

11.6 — No Spam or Unauthorized Solicitation

You may not use Sonnet's livestreaming, Moments, or comment features to post spam, unsolicited commercial messages, or unauthorized promotions.

Intellectual Property

12.1 — Sonnet's Property

All rights, title, and interest in the Service — including the Sonnet name, logo, application design, interface, software, and all proprietary technology — are owned by or licensed to Sonnet and protected by applicable intellectual property laws.

12.2 — Your UGC

You retain ownership of your original livestreams, Moments, and other UGC, subject to the license grant in Section 10.2.

12.3 — Performance & Third-Party Rights

If your broadcast or Moment includes copyrighted material you do not own (such as music, choreography, or performances by others), you are solely responsible for ensuring you have the necessary rights or that your use qualifies for a recognized exception under applicable law. Sonnet may remove content in response to valid infringement claims.

12.4 — Feedback

If you submit ideas, suggestions, or feedback about the Service, you agree that Sonnet may use such feedback freely without obligation. You assign to Sonnet all intellectual property rights in such feedback to the extent assignable under applicable law.

12.5 — Copyright Notices

If you believe content on Sonnet infringes your copyright, email service@sonnet.run with subject "Copyright Notice" including identification of the protected work, identification and location of the allegedly infringing content, your contact details, a good-faith belief statement, and a declaration of accuracy and authority.

Child Safety & CSAE Policy

13.1 — Age Restriction

Sonnet is exclusively for users 18 years of age or older. We implement date-of-birth verification at registration, and our real-person liveness check provides an additional safeguard for broadcasting and Moments. Confirmed underage accounts are immediately and permanently terminated with all associated data deleted.

13.2 — Parental Notification

If you are a parent or guardian and believe a minor has created a Sonnet account, contact us immediately at service@sonnet.run. We will investigate and, where confirmed, permanently delete the account and all associated data without delay.

13.3 — Child Sexual Abuse and Exploitation (CSAE)

Zero tolerance — absolute and without exception. Sonnet enforces an unconditional zero-tolerance policy toward any content, conduct, or activity that constitutes, facilitates, promotes, or glorifies Child Sexual Abuse and Exploitation (CSAE) in any form. Prohibited conduct includes without limitation: child sexual abuse material (CSAM); grooming, solicitation, or exploitation of individuals under 18; and any content depicting, targeting, or endangering persons under 18 — including during live broadcasts.

We deploy automated CSAM hash-matching on uploaded and recorded media, AI-assisted content analysis (including real-time signals during livestreams), and dedicated human safety reviewers. Upon confirmed detection or credible report: all associated content is immediately and permanently removed and live broadcasts are terminated instantly; the responsible account is permanently terminated and all associated identifiers are blocked; a mandatory report is filed with the NCMEC CyberTipline or the legally required equivalent national authority; and we cooperate fully with all resulting law enforcement investigations. CSAE-related terminations carry no right of appeal.

To report: use the in-app Report function on any content, stream, or user profile, or email service@sonnet.run immediately with subject "CSAE Report." These are our highest-priority safety matter, actioned without delay.

License to Use the Service

14.1 — Limited License

Subject to your full and continued compliance with these Terms, Sonnet grants you a personal, non-exclusive, non-transferable, revocable, limited license to install and use the Sonnet application on devices you own or control, solely for your personal, non-commercial use to access the Service as intended.

14.2 — Restrictions

This license does not include any right to: sublicense, resell, or commercially exploit the Service; copy, modify, or create derivative works based on the Service; scrape, record, or systematically extract livestream or Moments content; reverse engineer or disassemble any part of the Service; access the Service via automated means including bots or scrapers; or circumvent any security, verification, or access control feature.

14.3 — Reservation of Rights

All rights not expressly granted are reserved by Sonnet. Unauthorized use terminates your license and may expose you to legal liability.

Third-Party Services

15.1 — Live Video Infrastructure

Sonnet relies on third-party live-streaming and CDN infrastructure to deliver broadcasts. Service quality, including latency and reliability, may be affected by factors outside our control.

15.2 — External Links

The Service may contain links to external resources. Sonnet is not responsible for the content, accuracy, or privacy practices of any third-party site. Visiting external links is at your own risk.

15.3 — App Store Platform Terms

Use of Sonnet from the Apple App Store is additionally subject to Apple's App Store Terms. From Google Play, additionally subject to Google Play's Terms. In any conflict, the applicable platform's terms prevail for platform-specific matters.

Prohibited Activities

16.1 — Platform Integrity

In connection with your use of the Service, you agree not to:

Attempt to circumvent real-person verification, including with pre-recorded video, static images, or synthetic/deepfake media
Broadcast or post sexually explicit content, dangerous stunts, or content endangering yourself or others
Record, download, or redistribute other users' livestreams or Moments without authorization
Impersonate any person, brand, or Sonnet representative, or use manipulated media to misrepresent who is appearing in content
Manipulate gifting, viewer counts, or engagement metrics through automated or fraudulent means
Scrape, extract, or systematically collect livestream or user data
Reverse engineer or tamper with the Service or its underlying technology
Use automated tools, bots, or scrapers to interact with the Service
Use the Service in violation of any applicable law or regulation
Engage in any activity that disrupts or damages the Service or its infrastructure

16.2 — Commercial Use

You may not use the Service to develop competing products or conduct unauthorized commercial activities. Brands or agencies interested in official partnership or sponsorship arrangements should contact us at service@sonnet.run.

Content Moderation

17.1 — Moderation Rights

Sonnet reserves the right, but not the obligation, to review, moderate, interrupt, remove, or take action on any content, livestream, or user behavior at any time, in its sole discretion, without prior notice. Moderation uses automated screening, real-time signals during broadcasts, and human review guided by these Terms and our Community Guidelines.

17.2 — User Reporting

You may report any content, stream, or user that appears to violate these Terms using the in-app Report function. Reports are reviewed by our moderation team. Submitting false or malicious reports is a Terms violation and may result in enforcement action against the reporting account.

17.3 — Enforcement Actions

Violations may result in: a warning; content or stream removal; temporary feature restrictions (including suspension of broadcasting or Moments access); temporary account suspension; or permanent account termination. For CSAE violations or severe illegal conduct, immediate permanent termination and law enforcement referral occur without warning or appeal.

17.4 — Appeals

For enforcement actions not involving CSAE or illegal content, email service@sonnet.run with subject "Enforcement Appeal" providing relevant details. We review appeals in good faith. CSAE-related terminations carry no right of appeal.

Termination & Suspension

18.1 — Your Right to Terminate

You may delete your account at any time via Settings > Account > Delete Account or by emailing service@sonnet.run. Termination does not entitle you to a refund of virtual currency or premium feature fees, except as required by applicable law.

18.2 — Our Right to Terminate or Suspend

We may suspend or permanently terminate your access at any time, with or without prior notice, if we determine you have violated these Terms, engaged in unlawful activity, misused verification or broadcasting features, or pose a risk to the safety or integrity of the platform or its community.

18.3 — Effect of Termination

Upon termination, your access ceases immediately and any active livestream is ended. Provisions that by nature survive termination continue to apply, including Sections 9, 10.2, 12, 16, 19, 20, 21, and 22.

Disclaimers of Warranty

19.1 — As-Is Basis

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SONNET DISCLAIMS ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

19.2 — No Warranty on Stream Quality

SONNET DOES NOT WARRANT UNINTERRUPTED, ERROR-FREE, OR LOW-LATENCY LIVE VIDEO DELIVERY. STREAMING QUALITY DEPENDS ON FACTORS INCLUDING YOUR NETWORK CONNECTION AND THIRD-PARTY INFRASTRUCTURE BEYOND OUR CONTROL.

19.3 — No Warranty on Verified Users' Conduct

REAL-PERSON VERIFICATION CONFIRMS LIVENESS ONLY. SONNET DOES NOT WARRANT THE IDENTITY, INTENTIONS, OR CONDUCT OF ANY BROADCASTER, VIEWER, OR OTHER USER.

19.4 — No Warranty on Community Content

SONNET DOES NOT ENDORSE, VERIFY, OR WARRANT THE ACCURACY OF USER-GENERATED LIVESTREAMS, MOMENTS, OR CLAIMS MADE BY CREATORS. USERS RELY ON COMMUNITY CONTENT AT THEIR OWN DISCRETION AND RISK.

Limitation of Liability

20.1 — Exclusion of Consequential Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SONNET OR ANY OF ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING LOSS OF DATA, LOST GIFTS OR EARNINGS, REPUTATIONAL HARM, OR ANY OTHER HARM ARISING FROM YOUR USE OF THE SERVICE OR RELIANCE ON LIVESTREAM OR MOMENTS CONTENT, EVEN IF SONNET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

20.2 — Aggregate Liability Cap

Sonnet's total cumulative liability to you for all claims arising from these Terms or the Service shall not exceed the greater of: (a) the total amount you paid directly to Sonnet (excluding amounts paid to Apple or Google) in the twelve months preceding the claim; or (b) USD $50. Where applicable law does not permit certain caps, Sonnet's liability is limited to the maximum extent permitted.

20.3 — Essential Basis

The limitations in this Section reflect a reasonable allocation of risk and form an essential element of the agreement between you and Sonnet. Sonnet would not be able to offer the Service at its current pricing without these limitations.

Indemnification

21.1 — Your Obligations

You agree to indemnify, defend, and hold harmless Sonnet and its affiliates, officers, directors, employees, contractors, and agents from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your content, including anything said or shown during your livestreams; (c) your breach of these Terms; (d) your violation of applicable law; (e) your infringement of any third-party right; or (f) any harm you cause to other users.

21.2 — Control Rights

Sonnet reserves the right to assume exclusive control of any matter subject to your indemnification. You agree to cooperate fully and may not settle any claim imposing obligations on Sonnet without our prior written consent.

Dispute Resolution & Arbitration

22.1 — Informal Resolution First

Before initiating formal proceedings, contact us at service@sonnet.run describing the dispute and the relief sought. We will respond in good faith within 30 days. If not resolved within 60 days, either party may proceed to formal dispute resolution.

22.2 — Binding Individual Arbitration

Except for small claims court matters and except where prohibited by applicable law, all disputes arising from these Terms or the Service shall be resolved by binding individual arbitration administered by a recognized arbitral institution in the jurisdiction of Sonnet's principal place of business. The arbitrator's decision is final and may be entered as a judgment in any court of competent jurisdiction.

22.3 — Class Action Waiver

YOU AND SONNET EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. All claims must be brought individually. If this waiver is found unenforceable for any claim, the arbitration provision in Section 22.2 shall not apply to that claim.

22.4 — Jurisdictional Exceptions

For users in jurisdictions where mandatory arbitration or class action waivers are unenforceable (including EU member states and the United Kingdom), these provisions shall not apply to the extent prohibited. Such users retain the right to bring disputes before courts of competent jurisdiction in their country of residence.

Governing Law

23.1 — Applicable Law

These Terms are governed by the laws of the jurisdiction in which Sonnet is incorporated, without regard to conflict of laws principles, except where mandatory consumer protection or data protection laws in your country of residence impose higher standards that cannot be contracted out of.

23.2 — Consumer Rights

If you are a consumer in a jurisdiction with mandatory consumer protection legislation, your statutory rights are not limited by these Terms. In any conflict, your statutory rights prevail to the extent of the conflict.

Changes to Service & Terms

24.1 — Service Changes

We may add, modify, or discontinue features at any time. We will provide reasonable advance notice of material changes where practicable.

24.2 — Terms Updates

Material changes are communicated at least 14 days before taking effect via in-app notice, push notification, and/or email. Non-material clarifications may be updated without advance notice.

24.3 — Acceptance

Continued use of Sonnet after any revised Terms' effective date constitutes acceptance. If you do not accept, stop using the Service and delete your account before the changes take effect.

Miscellaneous

25.1 — Entire Agreement

These Terms, together with our Privacy Policy and Community Guidelines, constitute the entire agreement between you and Sonnet regarding the Service.

25.2 — Severability

If any provision is found invalid or unenforceable, it shall be modified minimally to make it enforceable, or severed if modification is not possible. All remaining provisions continue in full effect.

25.3 — Waiver

Our failure to enforce any right or provision is not a waiver. Any waiver must be in writing and signed by an authorized Sonnet representative.

25.4 — Assignment

You may not assign these Terms without our prior written consent. Sonnet may assign them in connection with a merger, acquisition, or asset sale, with notice to affected users.

25.5 — Force Majeure

Sonnet is not liable for delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, government actions, infrastructure failures, cyberattacks, or pandemics.

26.1 — General Inquiries

For questions, concerns, or legal notices regarding these Terms or the Service:

Email: service@sonnet.run
Subject: "Terms of Service Inquiry — [Your Name]"

We acknowledge inquiries within 5 business days and respond within 30 days.

26.2 — Legal Notices

Formal legal notices must be submitted to service@sonnet.run with subject "Legal Notice." Notices become effective upon our written acknowledgment.

26.3 — CSAE & Child Safety Reports

Use the in-app Report function on any content, stream, or user profile, or email service@sonnet.run immediately with subject "CSAE Report." These are our highest-priority safety matter, actioned without delay.

The stage is yours. Use it well.